Does Vistaprint do returns? Such thoughts always flicker around customers’ minds when they receive defective items. Sometimes the products might not reach your expectations leading to the return of the item. If you are in such a dilemma not knowing the return policy of Vistaprint here’s an article for you.
A brief on the Return Policy of Vistaprint:
Customers sometimes may feel like returning the item though they do not like it thinking the return norms might be lengthy. We are with this article to guide you so that you can understand the return policy and allow yourself to return the unwanted product.
As per the return policy of Vistaprint, their main aim is to fulfill customers’ needs starting from reprinting the order to resolving any issues faced by their customers.
If there is no solution to the problem of the purchased item then Vistaprint will provide you with a full refund.
You need to look at the item after it reaches you and this makes the company resolve the problem in a moment.
The company provides returns within a period of 30 days. You need to be careful that the return request should be within the given time otherwise the company does not accept the return.
During the Covid 19 pandemic, precautions were taken to avoid the spread of the virus. Items like sanitizer, protective equipment, and masks were provided to the staff which helps them to interact with the customers. Most importantly social distancing is maintained with proper guidance.
Exceptions of Vistaprint items:
Some items do not come under acceptance:-
- Mailing Services
- Digital Products
- Specific kinds of Photo-books.
- Promotional products
- Design Services
Be careful while buying the above items because no returns are approved on them.
What is the Process for the Return Policy of Vistaprint:
Can you return Business Cards to Vistaprint? The answer is Yes. If you ordered business cards or return address labels and the size does not as per your expectation you can make a request to return the product. If the item falls under the return category, surely your item will be accepted by Vistaprint.
In order to make a return request, you need to contact customer service and try contacting them through Chat, Email, and Phone.
You need to request them and state your issue clearly so that it would be easier for associates to understand your problem. Visit the homepage of Vistaprint to get in touch with the support team. Call 800-961-2075 and make the return request. In case the problem won’t be solved, the company will not hesitate to refund your amount.
If you ordered Vistaprint Christmas Return Address Labels with a promo code or coupons, still a return can be requested by you because the product is not as per your expectation. In case the returns are made within 30 days of purchase you can get a free return without charging any shipping charges.
What is the Exchange Policy of Vistaprint:
The exchange Policy clearly says about the item being returned to the company in exchange for some other item. But Vistaprint Exchange Policy is totally different. No exchange of products as they are made on an order based.
You need to follow the steps to modify printing “matter” prior to the start of the process of printing.
- Sign in to the Vistaprint.com account.
- Next, tap on the “My Account” tab.
- After that head to the “Order History” section.
- You will see the “View/Edit” option, to edit the item.
- If the Edit option is not accessible you need to contact customer service.
The following instruction will lead you to edit the matter for free.
Refund on Vistaprint Return Address Stamp
On completing the return policy refunds will be allotted. You can ask the associates to reprint the product but if you do not wish to keep the product make a refund request.
Vistaprint might be unable to resolve the problem you are facing in such cases Vistaprint approves the refunds for returned address labels without charging $1.99. The refund procedure might take 3 to 5 working days to be processed.
Call customer support over the phone and state to them about the defective product you received.
Items purchased at the store can be returned to the store if there is any damage. Online purchases receive refunds online. When you pay in cash, store credit is credited for future purposes.
Vistaprint is helpful when you face any problems with your products. Return Address Labels on Vistaprint are approved if a return request is made during the given time.