If you are a shopper of high-quality products then Vineyard Vines is the option for you. But what to do if you want to return the product? How to return Vineyard Vines? If such questions are your concern, you are on the right page.
We will guide you with the queries:-
- Vineyard Vines Return Policy
- Can you return Vineyard Vines online to store
- Are Vineyard Vines returns free
What Vineyard Vines says about Return Policy:
Customers need to be aware of the Return Policy whether the company is a reputed one or any other company.
Vineyard Vines offers 60 days to return the product in case you do not like the product. To get the refund you need to return it within the mentioned time and also the item needs to be in good condition. Do not try to remove the tags if items do not fit your preference.
Do you know that Vineyard Vines have free returns if the received item is not what you ordered? You will receive a free return only for the wrong product received otherwise you will be asked to pay the shipping charges as stated in the Return Policy of Vineyard Vines.
There is an important point to take note of, the receipt which plays an important part in returning the items to the outlet as mentioned in the policy. With the help of receipt, the process to return becomes easier for the company to figure out the order. In case you fail to produce the transaction receipt, you need to show other relevant information regarding the returned product to make the item eligible for return.
How do I return my item to Vineyard Vines:
As we have discussed the return policy of Vineyard Vines let’s move further with the methods to make the return request.
- Vineyard Vines Return to Outlet Address
- Deliver the Vineyard Vines through Mail
Requesting for return to Vineyard Vines Store:
The offline option is simple and the fastest one to return the item without any hassle. The online-bought items can be requested for return or exchange at the store. Properly pack the product with the labels, and tags and take the receipt along with you. This will help the store to get to your order and allow a refund.
After obtaining full information and verifying the details of the item, you will get a refund.
Returning the Vineyard Vines item Online:
In accordance with the return policy, the Online method is the second option accessible for customers who do not have time to visit the store or no store is available at the locale.
- Go to www.vineyardvines.com/returns and enter the Login page.
- Next, move to the Order Section and search for the product to return.
If you do not find the Order you can simply fill out the form online by typing your Email Address, Order Number, and Postal Code. After that click on the Begin My Return option. The details will be popped up on the display screen.
Pack the package and clearly write the shipping address so that the item reaches the exact destination.
Though you purchase the product online you can still deliver it to the store and they also accept the return if tags are attached to it.
What is the International Return Policy of Vineyard Vines:
International customers can also enjoy products from Vineyard Vines as they utilize Borderfree to distribute orders to you. The return policy is different for both orders, Domestic and International. Orders Internationally receive 180 days to make a return request. Using Borderfree refunds are approved in a similar currency and borrow sane rates for exchange. The required time borne to refund is 30 days.
Send the item to the Address:-
525 Dell Road
Carlstadt, NJ 07072
Conditions on Return Policy of Vineyard Vines:
The conditions and Return Policy go side by side as both are important. You can only know that the item is eligible after going through the conditions stated by Vineyard Vines.
- Items should be in new condition without being used. Tags also need to be attached.
- Swimwear and underwear returns are approved if worn above underwear and the hygienic liner should be intact.
- If the purchase is made through cash, returns are credited in the form of Gift Cards.
- Refunds through retail stores will be refunded in the mode you chose during payment.
- Carry the receipt to start the process of returning.
- The merchandise buying is approved by Vineyard Vines as written in the return policy at the Sample or Whitehouse Sale as the final sale of products.
- There are locations accepting online order returns excluding Birmingham, Mashpee, AL, MA, Nashville, Memphis, TN, and other outlet locales.
How to return Final Sale Products Vineyard Vines:
You can return the final sale products by showing proof of the transaction. In case you fail to provide a receipt you can check the transaction details online. Returns are accepted if requested within a month of purchase. After the period to make the request surpasses only credits will be credited to the account for future purchases.
Exceptions on Return Policy of Vineyard Vines:
- Gift items cannot be exchanged because they are final sale products.
- Customized items are not approved for return.
- Final, Outlet, or Clearance Sale products do not approve the return or exchange option as mentioned in the return policy.
- Purchases through Merchandise at the outlet can be returned within 30 days.
Exchange Policy of Vineyard Vines:-
The exchange policy has the same terms as the Return Policy. With a period of 60 days, the exchange can be made within the given time. Call -800-892-4982 to request an exchange and make a request for a new order. Vineyard Vines upon receiving the item will scan the product and once you pass the verification, you will receive a refund.
- The label
- Exchange form
This information needs to be available at the time of making the exchange request.
Refunds on Vineyard Vines rely on the time the product took on reaching the required location. If the product received is wrong, refunds on shipment will directly reach your account. The items that are full-priced need to reach the location as mentioned on the return policy.
- 60 days – full refund or credit on merchandise
- After the period of 60 days – Merchandise credit is.
- After surpassing the 90 days – Merchandise credit
I hope, this article will help you to return the products that you do not want keep to anymore.