It’s quite obvious that purchasing products might not seem to work out for some buyers. If the products from Sunglass Hut have the same effect then you need to follow the return policy. We understand this as some may not be able to return their products finding it difficult to follow up. On this page, we will be talking about the return policy so that you can acknowledge why you cannot process your returns. If you are new to returning the items, hope this page will clear your answers as we move toward the end.
Return Policy of Sunglass Hut
The trade name Sunglass Hut is renowned for its prices and brands. The return policy of Sunglass Hut and the promise of Perfect Pair seem too good to be true.
As per the return policy, if your new purchases do not turn out to be good enough, you can opt-out to return the item seeking a full refund. Sunglass Hut offers a return period of 30 days and initially takes 3 to 5 working days in order to initiate the return procedure.
The most important point to take note, a refund is only approved if you can furnish the purchase receipts i.e. Receipt and the confirmation email along with the actual packaging details. In case the purchase proof is misplaced you can still return your item but no refunds will be allotted as mentioned in the Return Policy, in return Store Credits or Exchanges will be availed to the customers.
What are the methods for Sunglass Hut Returns:
With the return policy of Sunglass Hut, items can be returned in a window of 90 days with a full refund. Return on items varies according to the purchase methods.
Here are some of the methods applicable for customers to execute their returns.
Sunglass Hut Store Return:
Items bought from a store nearby need to return by visiting the store in person. Online purchases made from Sunglass Hut are also accepted in-store if you furnish proper transaction details of the item returned. A refund will be provided after the executive verifies that the information furnished is valid. Gift card purchase returns are refunded in the form of an e-gift card.
If in case, Macy’s return on Sunglass Hut is not accepted at in the store. You need to abide by the rules of Macy’s return policy.
Sunglass Hut Online Returns:
Mailing is the option for online returns. You need to mail the items to the customer center in the given period. While receiving a refund the shipping charges will not be included in the refund amount.
Pack the item, including the purchase receipt and also the Order ID, name, contact number, and address. The item should be in proper condition when mailed.
Send the item to:-
SGH.com Eyewear Returns
101 Greenwood Industrial Pkwy, Suite 385
McDonough, GA 30253
Your refund will be processed once the product reaches the required destination and the follow-up instructions will be performed by customer service in 3 to 5 working days. The refund will be offered in the manner the transaction was performed.
Customers need to bear the chances of loss for the products dispatched to Sunglass Hut till the company approves and receives them at the Service Center of Sunglass Hut.
Note:- Store purchases are not liable to return the items online.
Sunglass Hut Return over Email
Return of items can be taken place by contacting the customer center through Email requesting the executive to initiate a Return Label and also asking to Authorize the return in order to mail the item to be returned. Send the request to firstname.lastname@example.org.
Return on Sunglass Hut on the Phone
Reaching the customer support team might be frustrating but still, you can give it a try by dialing -1-800-786-4527 and requesting them to Authorize the return. Once you receive the authorization you can mail back the item to Sunglass Hut.
Returns are not liable at Sunglass Hut at Macy’s as per return policy. Follow the return policy of Macy to return the item.
Without receipt, you can still return your item but no refunds will be provided, only exchanges or store credits will be available.
The return item status can be tracked on Sunglass Hut online at https://www.sunglasshut.com/us/status
Yes, return of Ray Bans are accepted at Sunglass Hut.