Sephora Returns

Scrolling over to acquire some details about the return policy of Sephora, you are just on the right platform where you will get the knowledge of how returns are processed. What is Kohl’s Sephora Return Policy, Can you return makeup to Sephora or can you return perfume to Sephora are some of the common queries that you will see in this article.

Moving ahead here is a brief on Sephora: Sephora, a beauty retail giant, is renowned for its extensive variety of cosmetics, skincare products, aromas, and much more. However, what happens if a buy does not quite meet your anticipations? That’s where Sephora’s return guideline comes into play.

In this guide, we will take you through the ins and outs of return policy 2022, assisting you to understand the procedure and make informed conclusions.

What is the return policy of Sephora?

According to the return policy 2022, the company ensures that buyers’ shopping experience remains as delightful as possible, designed to nourish you with flexibility and comfort while adhering to certain approaches to assure fairness for all customers. Generally, Sephora proposes a generous return window, allowing customers to return products within a period of 60 days. This is applicable to both in-store and online purchases. 

If you follow the deadline, the refund will be allotted in full and if you return the item after 60 days, you will get a credit in refund form. But make sure to carry the receipt along with you while returning the product to the store.

You can still return the Sephora item without a receipt because the details are stored in the system and if the rep is able to find the purchase details, the item will be approved for return and a refund will be initiated.

There are a few prerequisites that you need to follow:-

Sephora approves items for returns that are opened and need to be returned in a 60-day period. You can return makeup to Sephora though you open it to check whether the product is in good condition or not. Bring the receipt along with the product.

Sephora too approves used items. As per the return policy, the item should be gently used. You can try the items for a few items and return within the given window.

Certain items, such as opened or used beauty items, might have precise return constraints due to hygienic reasons. However, Sephora’s customer support is available to assist with any troubles or unique situations.

How to return items at Sephora

The return policy at Sephora offers return options online and in-store.

Returning Sephora Items In-Store

If you like the in-person experience, you can return articles at any Sephora store. Simply carry the item you expect to return along with the receipt or packing slip. The store staff will tutor you through the procedure and help you initiate the return. Keep in mind that returns with no receipt might be subjected to additional verification steps to complete the return process.

Sephora Online Return Policy

For online purchases, the procedure is just simple and easy to follow. 

  1. Log in to the Sephora account.
  2. Find the order encompassing the item you like to return and follow the provided instructions to commence the return. 
  3. Next, print the prepaid shipping label, followed by securely packaging the item, and mail it back to Sephora. 
  4. Once the returned item is received, a refund will be processed as soon as possible.

Sephora offers refunds in the mode of payment you selected whenever possible. If you brought in the product utilizing the credit card, the refund will be handed out to that same card. 

For Sephora gift card purchases, the reimbursement is delivered in an e-gift card form. Remember that shipping charges are not refundable unless the return is due to a blunder on Sephora’s end.


Sephora’s return policy is a customer-friendly strategy that reflects the obligation to customer satisfaction. Whether you are returning a product due to a change of mind or a problem with the product, the return procedure is organized to be smooth. Following the steps sketched in this manual, you can confidently navigate Sephora’s return policy and put together most of the shopping experience.

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