Radio Shack Returns

Radio Shack keeps its customers as its top priority and keeping this in mind they were always ready to offer help to its customers. In the rare event that you are unhappy with the product or feel it has not met your expectations, the company usually accepts the return. 

Return Policy of Radio Shack 

If you already decided to return the products from Radio Shack, you must know the return policy cited by the company. Learning about the terms and conditions of returns made it easier for customers to proceed with the products that they do not want any longer. 

Radio Shack will be happy to accept an unused and undamaged item within 30 days of the invoice date as long as you do have a receipt. The product needs to be in original packaging, with all documentation, attachments, and parts. 

Customers from abroad or those who are going abroad should be aware that products bought through, or retail stores in the US do not approve a return or a repair on warranty at overseas locations.

If returns are sent without a return authorization from customer care or the return center this may come up with a charge of $10. 

How can I return Antenna to Radio Shack:

Returning of products is accepted if followed the 30-day return rule. By following the two methods return can be accomplished on Radio Shack i.e. Online and In-Store Returns. 

How to return an online purchase at Radio Shack:

  1. For more details regarding returns, refer to the packing slip. These actions should be taken if you lost the packing slip.
  2. Carefully pack the items in their original packaging. Include the product and the return section of the packing slip.
  3. To receive full credit, all goods must be returned undamaged, in original packaging, with all documentation, components, and accessories.
  4. The cost of the return shipment must be paid in full. Deliveries made through C.O.D. are not accepted.
  5. To get the Return Authorization Number, call Service Department at 1.800.843.7422. After receiving the Return Authorization Number, send the package to the Customer Service-provided address. We advise using UPS or Insured Parcel Post for return out of safety concerns.
  6. Take the Tracking ID to guarantee that the parcel is delivered back to the warehouse.
  7. The processing time is 10 to 15 working days, you can anticipate a reimbursement in the original manner of payment. When returns are incomplete, there may be delays. The charges on shipping will not be reimbursed.

Can I return In- Store purchase at Radio Shack:

Yes, Radio Shack has the return option for in-store purchases as mentioned in the return policy. Make sure to carry the receipt to complete the return without any difficulty.

  1. Browse to scan for the Store to locate at your location. 
  2. Pack the product with all the accessories included and then proceed to the store. 
  3. If you bought the item online you can go to the store for making a return request. 
  4. In case you lost or misplaced the receipt then head to the email to obtain the receipt.
  5. Take the product after checking that all items are included in the box. 
  6. Once your return is verified, wait for 10 to 15 working days to credit the amount to the account.

You can also return the large items if you are not satisfied with the items. Call +1-800-843-7422 and state your issue about the return. Be sure to present during the pick-up procedure. If you received a damaged product in such a case shipping charges are refunded. No COD is accepted, only prepaid payment is approved. Also, keep in mind that store purchases are not returned online.

There are other items like Radio Shack Battery that can be returned to the store if unopened and undamaged. If you received a damaged cell phone you can also return the item to the store in a period of 30 days. 

Radio Shack provides offers during the Christmas Season and if you do not find the item as per your expectation you can surely return it via mail or in-store as cited in the return policy. The item once reached the warehouse will go through the verification process to acquire clearance on the return which means the returned product is accepted and approved for refunds. 

Exceptions on Returns:

All goods are not covered by our regular return policies. The following goods are not refundable:

  • opened kits or software
  • goods for electronic media that are in good condition such as VHS Tapes, CD-ROMs, Computer Games, Software, and DVDs.

FAQ About Radio Shack Return

How to contact customer support on the phone?

Dial -1-800-843-7422 and request the representative for the return of Radio Shack items.

How much time is required to credit the refund money to the account?

It usually takes 10 – 15 working days to process refunds in the account.

How can I return International Radio Shack items?

Customers who are moving abroad or staying abroad need to learn that products from, or in stores do not accomplish return or repair on the warranty. International.

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