Ping Pong Return Board

Worried about Ping Pong return whether returns are available or not. This page will let you understand the return policy and guide you to complete the returns.

Return Policy covered under Ping

Ping Pong is a retailer that offers a quick return policy on most products. You can easily exchange your product for another if you aren’t happy with it or if it doesn’t work out. Everything purchased from the website can be returned within 7 days of purchase. Ping’s return policy is for all types of items, including digital content and accessories. The company has an easy way to send your item back to them, which is covered by Ping’s 100% guarantee.

When the situation during covid 19 was worse and no one was allowed to come out of their homes. In this pandemic, the company decided to follow the government rules and agreed to close the store for the safety of customers as well as staff. Once the situation was under control the company again started taking the returns that were pending during the virus. Customers are allowed to visit the store in order to return following safety protocols. Social distancing was necessary to avoid the infection from one person to another.

Methods of Ping Golf Club Return Policy

Ping offers two options to make the return request to the customers when they feel the wrong product has been delivered. According to the return policy, you can ask for a return by visiting the Store and via Online.

Ping Return Policy In-Store:

If you want to interact with the staff directly, you can do so by visiting the store. 

Before moving to the store it’s important to carry the items and accessories attached with it in the original packet. The details of the product are availed through the transaction receipt and make sure to take the receipt to the store. Fill up the Return Form with the information regarding the products. If you have purchased the product using a credit card do not forget to take the card. The tags should be attached without being harmed or damaged. Online orders also accept returns at stores. 

Return Policy of Ping Online:

Another option that allows ping customers to return the product i.e. Online. Ping provides products of good quality but still if you feel unsatisfied you can request a Return. 

  1. Check products if they are in good condition. 
  2. All tags need to be intact. 
  3. You will see an invoice where the Return Form is attached. Fill up with the necessary details and mention the reason for the return. 
  4. After that paste the form with the Shipping Label on the box. 
  5. Deliver the item to the UK or US Department. 
  6. Get the confirmation by dialing at+44 (0)1427 619228 or sending an email to
  7. You will be receiving tracking details at the registered email.

If you do not want to return you can exchange the item within the given time. But the product you want to exchange should be damaged at the time of delivery. You can choose customer service to get in support or assistance. 

Once the verification process completes, that means your exchange is approved, go to the store with the product as no delivery man comes to collect the item.  As per the Exchange, Policy exchanges are on the same items. 

Refund Policy

  • Products need to be in good condition to be eligible for return. 
  • Approved refund period in 15 days. 
  • Get your confirmation in the email. 
  • The refund amount is credited to the customer as the method selected by you during the payment. 
  • Shipping charges are excluded from refunds.


What is the Ping Customer Care number?

For US users call -1-(800)474-6434 for assistance and for UK users +44-0-1427 619228 to reach out to executives for resolving your issues.

Does Ping offer email IDs for customers?

Yes, Ping offers. Email ID in order to assist at

How much time taken to receive the refund?

As mentioned in the refund policy, refunds are given after 15 working days.

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