Pandora Return Policy

Do you wish to buy jewelry from Pandora or had a bitter experience? Purchased Jewelry provides a pleasing experience when you receive the product as per your expectation. Pandora deals in beautiful, high-quality, and hand-finished jewelry. However, how much you adore the company for the products they sell, sometimes it’s important to have a good return policy.

We are writing on this page to learn about the Return Policy on Pandora Jewelry.

What is the Return Policy for Pandora Jewelry:

May it be a bracelet or any other jewelry that fails to impress you can be returned to the store. But before that, you need to know about the return policy of Pandora.

As of now, we learned that Pandora offers the latest design jewelry which was hand designed. Customers will be happy if the company also offers better return policy services similar to the products they formulate.

According to the return policy, items will be eligible for returns if requested within a month of purchase i.e. taking in mind the 30-day window.

Pandora’s Return Policy seems to be great for some of the following reasons:-

  • If the purchased item like the bracelet is not liked by the customer, they can file a return, and most importantly no fee is required to pay for shipping the return. This implies you can return the item to the store for free and receive a full refund.
  • Pandora does not make you wait for long to credit back your refund money. In three working days, the money will appear in your account statement.
  • The return procedure is as per Pandora’s Return Policy, you can take the item to the store that approves Pandora returns. Also, make a request using the Online option.
  • Pandora offers Holiday returns. The purchases between 1st November 2022 to 25th December 2022,  get an extension for return up to 26th January 2023.
  • Shipping the item back can be tracked online to keep an eye on the product.
  • Customer Service plays an important role in order to assist customers in returning their items.

Amidst the above terms and policies, there are also some exceptions that customers should keep in mind:-

  • Sale Items are only accepted for exchange for similar items.
  • Gift cards and E-Gift Cards do not qualify for returns.
  • Pierced earrings and Earrings are not returnable.
  • Once you paid the Shipping Charges, you will not receive any penny while your refund money credits back.
  • Damaged items are not accepted for return unless the fault is on the part of the manufacturer.
  • In case you purchase using PayPal, refunds will be in Gift Cards form.

What are the ways to return Pandora items:

After you decided that you need to return the items, first make sure to contact customer service to acquire authorization for returns.

  • Use Web Chat
  • Call at -1-844-467-1333

You can use the above options to get the return authorization that will help you to proceed further in returning your items either in-store or online.

The main options to return the Pandora Rings as mentioned in the Return Policy: Online or In-Store Method.

How to return Pandora bought Online

In case, you are thinking ‘How can I return Pandora Jewelry’ then reading the below lines will help you to proceed with returns.

Online products can be sent using the Mail method. Here are the following steps to complete the return process:-

  1. Fill up the Return Form received in the package, and indicate the Order ID, quantity, and reason for the return.
  2. Now, the next thing you need to do is pack all the items. Also, include the Return Form.
  3. Next, paste the Prepaid UPS return tag on top of the packet. The return form is also available by requesting the representative to provide you with it.
  4. After that, take the package to the desired UPS Store. No charges will be included if you follow the 30-day window.
  5. You can also send your item using your desired courier service that can be tracked and also insured.

Deliver the package to:-


4638 Shelby Dr.

Memphis, TN 38118

Your refund will be processed in 3 working days after the item is reached the required destination. Refunds will be credited to the original mode of payment.

Can I return to any Pandora store? 

If customers wish to return the item in-store they can approach any Pandora Store though items are purchased online.

  1. Search in the browser and find the store at your locale.
  2. Take the package with the receipt and request the agent to accept the return.
  3. The staff in charge will scan your product to check whether the information provided is valid or not.

Refunds will be processed once your item completes the verification procedure.

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