Nike Return Policy

Nike, the sportswear brand known for its quality and innovation, not only aspires to feed out top-notch athleticism gear but also proposes customer-friendly policies in return. Whether you have bought the wrong size of sneakers or obtained a defective item, Nike’s return policy ensures that you can readily settle any issues with the purchase.

Here, In this writing, we will explore the odds of Nike’s return policy, helping you comprehend the procedure and make the returns stress-free.

What is Nike’s Return Policy

Nike’s is a necessary aspect of the brand’s obligation to customer satisfaction. Insighting the terms and policies surrounding returns is essential for anyone who shops for Nike products. 

Overviewing the return policy of Nike is planned to provide flexibility and comfort to the shoppers.

  • Nike proposes a return within 30 days of purchase. This implies you have a full 30 days to determine whether you wish to keep the order or just opt to return it.
  • If you have a membership, you might receive extra days for returning the item along with other benefits.
  • Nike’s return policy on worn shoes is that you need to keep the product as it is. The product should be unworn, new, and in good condition.
  • If the customized shoe received is damaged, you can return the item by following the return policy of Nike.
  • If you have lost the receipt, still you can return the product if purchased through the app or on the website. In-store purchases are not liable for refunds without the receipt.
  • Apple Watch follows a 14-day return period.
  • Clearance sale items do not follow the 60-day return period.

How do I return items at Nike via Online?

Following the return policy, one can return items bought from the store, website, or app. However, if you purchased Nike items from other merchandisers, you should observe their return policies.

Here are the steps to initiate the return procedure:-

  1. Visit the Nike website at and enter the details to log in to the account.
  2. Navigate to the order history in the next step.
  3. Nike provides a prepaid shipping tag. Take a printout and paste it on the package.
  4. Include the slip received with the package.
  5. Next, place the package in the shipping box, ensuring the package is not damaged.
  6. Now, carry the package to the courier center.
  7. You will receive the tracking ID as the order ships to the Nike outlet.

Nike shoe return at the Store

  1. Get the order code from your mobile and search for the store in your locale.
  2. Visit customer support and request for the shoe replacement or return.
  3. Approach a Nike team member in-store and illustrate the reason for the return. The staff in charge will guide you to complete the return strategy.

How to return Nike shoes for replacement

If you have purchased a Nike membership you can return the product for free and also get the preference of selecting the mode of return.

  1. Enter the login credentials and log in to the Nike Member account.
  2. Next, click on the Orders Section and then choose the View option.
  3. Choose the item to be returned.
  4. Pick the option to initiate the return.
  5. Next, type the reason.
  6. Click on Submit and then choose the pickup option via QR code or UPS.
  7. Lastly, send the package to the required destination.

Guest Returns at

If you have not created any account, still returns are possible by observing the steps below:-

  1. Use the Email ID and get the details of the order.
  2. Tap the items you wish to return.
  3. Type the reason or pick the option from the list.
  4. Click the Submit tab and the process of return is accomplished.

Pay the shipping costs as you are using the Guest Return option.

If you go through the Nike Return policy on apparel or shoes you will see a point that defines e 2 years policy. It states if there is a flaw in workmanship or material within a period of 2 years of manufacture, return them.

Return of Nike shoes is possible without the packet relying on the way you acquired them. If you received the shoe inside the box, you are bound to keep the box in a proper manner. Nike offers a 60-day trial period for customers to determine whether to keep or return the item.

Some items are still possible for returns without the original packet considering the option of case by case.

Nike Return Policy Refunds 

Once Nike obtains the return and inspects the product, they will process the refund. Refunds are normally credited to the original mode of payment.

Refunds will be offered in full if you are a member of Nike. However, guest members need to pay the shipping charges.

The refunds are allowed and processed in up to 10 working days to appear in the account statement.

Nike Customer Support for Returns

If you still find yourself in a dilemma about processing returns here are a few of the contact numbers:-

  • 1-800-806-6453
  • 1-800-344-6453
  • 1-800-379-6453

Also, you can chat utilizing the Chat Support option online


Nike’s return policy is customer-centric and developed to make the shopping experience worry-free. Whether you are a dedicated athlete or a sneaker fanatic, understanding the policy can enable you to make informed conclusions and confidently shop for Nike items. Remember to keep the purchase proof and adhere to the return approaches to provide a smooth return procedure. Nike’s obligation to quality extends to customer service, making it one of the top choices for sportswear shopping.

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