Michael Kors Return Policy

How to return Michael Kors online order? Can I return Michael Kors without the receipt? Such queries are quite common for customers who receive defective or wrong items. What to do next? This article is about the returns at Michael Kors to help you to resolve your issue.

What the Return Policy of Michael Kors is all about

Shopping for luxury fashion entities can be an exciting experience, but sometimes products may not fulfill the expectations or fit the priorities. This is where an obvious and customer-friendly return policy comes into play. Michael Kors, a renowned luxury marker, comprehends the significance of guaranteeing customer satisfaction, and thus, has set in place a comprehensive return policy.

The return policy offers a return window of 30 days. As per the policy, different return methods have different processes and refunds will be issued in the selected mode of payment.

You need to be careful with the return so that the item is eligible for return and you receive the required refund.

  • It’s important to note that the item should be in its original situation, unused, and with all tags and packaging intact.
  • The box should include the receipt, and invoice depending on the type of purchase.

Some items are tagged under non-returnable:-

  • Altered, worn, or washed products
  • Lingerie or Swim costumes
  • Personalized items
  • Engraved products
  • Face masks

Michael Kors Holiday Return Policy also follows a similar time frame for returns.

What are the methods to return items at Michael Kors?

Michael Kors provides multiple options for customers to generate returns. One common method is returning items to a physical store at Michael Kors. This proposes comfort as you can obtain immediate assistance from store staff. Another option is to initiate a return online through the official website of Michael Kors. Simply log in to the account, go to the order history section, and choose the item to be returned. You can then follow the provided instructions to finish off the return procedure.

Michael Kors Online Return Policy

If you desire not to stop by a store, you can prefer to return the item by mail. This implicates requesting a return approval from Michael Kors and shipping the article back utilizing a trackable and insured shipping procedure. It’s advisable to keep the shipping receipt until the return is processed.

The policy on returns for online orders can be sent through the Mail option and here are the steps that you need to take care of:-

  1. As you wish to ship the item through mail, enter the info on the slip.
  2. Next, pack the items carefully in the box and also include the slip inside it.
  3. Paste the return label and carry the box to the USPS center. 

If you acquired the item online but picked from a nearby store then deliver an email to customerservice@michaelkors.com or customerservice@michaelkors.ca in order to obtain a return label and receive further instructions from the customer service of Michael Kors on return.

How to return Michael Kors’s online order to the outlet

The return policy allows customers to return items from Michael Kors to any stores within Canada or the United States. You need to bring the receipt to furnish as proof.

The item also can be exchanged at the store till the stock lasts but make sure to request it before the deadline. In case you have visit the store after 30 days, you might not get refunds but still refunds will be accessible in credit form.

If the payment is made through PayPal, you will receive credits in the account wallet that can be use for later purchases.

Michael Kors returns policy for Gift Purchases

According to the return policy, gift items can be returned to the store and acquired a credit i.e. E-Gift Card. 

In order to return the item by mail, compose an email message and send it to customerservice@michaelkors.com or customerservice@michaelkors.ca and obtain a return label.

Michael Kors return policy outlet

If you bought the item from Michael Kors store then the return is possible by taking the product to the store along with the purchase proof. Follow the return window as per the terms and policies to be eligible for return.

You cannot send the item back online if purchased at the store. The product will go through scanning process and once completed refund will be allotted in the form you made the payment.

For online returns, once the returned product is accepted and inspected by Michael Kors, the refund procedure initiates. Refunds are normally allocated utilizing the original mode of payment. Keep in mind that the refund portion will reflect the item’s purchase cost deducting any relevant shipping charges or deals. Payments through Cash on Delivery customer service will contact the customer in order to initiate the refund via PayPal or bank, as depicted under the return policy.

If you would like to exchange the product for a different color, size, or style, Michael Kors hands over the option for exchanges. You can imply your intention when prompting the return, and the exchanged item will be mailed once the original item is obtained and processed.

While Michael Kors aspires to make the return strategy as smooth as possible, there are a few abnormalities and deliberations to keep in mind. Items tagged as “Final Sale” are generally not qualified for return or exchange. Besides, returns of items bought through authorized Michael Kors merchandisers may be subject to the specific return guidelines of those retailers.

Sometimes you fail to furnish the receipt while returning the item to the store outlet, in such instances, you need to provide your identity details approved by the government. Hope this helps to get your refund back.


In conclusion, the return policy of Michael Kors demonstrates the brand’s responsibility to customer happiness and translucency. By delivering multiple return techniques, a reasonable timeframe, and clear policies for eligibility, the trademark strives to make the return procedure hassle-free for its customers. Whether you like in-store returns or online methods, acknowledging the Michael Kors return policy ensures a smooth and thriving experience, authorizing you to shop with enthusiasm.

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