Free People Returns

Does Free People have Free Returns? You heard it right, today’s article is about returning  Free People items. Not every online purchase is obtained as expected and when this happens return is the only option that is in your mind. Sometimes you have size issues and it does not fit you, make a return or exchange request as per the availability.

This page will take you to understand the return policy of Free People returns and also about the free gifts received. Free People Holiday return policy and Is it possible for returns? All queries will be cleared if you read through the page.

Free People is a popular clothing and lifestyle brand known for its bohemian-inspired fashion. If you have made a purchase from Free People and need to return an item, whether it’s due to sizing issues, a change of mind, or a defect, they have a simple return policy to make the process as smooth as possible.

Free People Returns Policy

Items purchased at Free People seem to be quality based but it’s the customer’s choice if they wish to return them. The company has a return policy like any other brand that you have heard of. You need to follow them in order to get your items returned without any difficulty.

  • Items should not be washed or worned.
  • The tags are to be attached as it was originally.
  • Receipts should be furnished.
  • If you bought the items online, both options like store return as well as return through mail will be availed.
  • Store purchases need to be returned to the store only.

Here are the few anomalies subjected to the return policy of Free People:-

  • Additions of Free People are returned to third parties by contacting them. Refunds will be given for such types of items.
  • Innerwear items are to return back with tags intact and in the original packet.
  • Beauty products should be in sealed condition. Return them via mail or visit the store browsing on the web.
  • Items like Vintage Love are not meant to be returned.

How do I return items at Free People 

The company’s return policy suggests two options to return items:-

  • Return to store
  • Send the products through mail

A few points to remember before you step out to return the products whether online or offline:-

Before initiating a return, understand Free People’s return policy. Visit the official website freepeople.returns and locate the “Returns & Exchanges” option. Read through the policy to understand the eligibility criteria, time frame, and any detailed instructions or prerequisites for returning items.

Ensure that the product is qualified for return. Free People typically accepts returns of unworn, unwashed, and undamaged merchandise with all labels attached. Some items, such as swimwear, lingerie, and earrings, may have specific return restrictions due to hygiene reasons. Refer to the return policy to confirm if the item meets the eligibility requirements.

initiate the return process, and gather the required information. You’ll typically need your order number or packing slip, which contains the necessary details for processing your return. Keep in mind that Free People offers returns within a specified time frame, so make sure to initiate the return process within that period.

Free People offers multiple return methods to accommodate various preferences and convenience. The most common options include returning by mail or returning to a Free People retail store. Review the return policy to determine the available options and select the one that works best for you.

Returning Free People items Online

If you opt to return using the mail option, you will need to pack the item securely and attach the provided return label. The return label should be included with the original order or available for download from the Free People website. Follow the instructions on the return label and drop off the package at the chosen shipping carrier. It’s recommended to retain the tracking number for reference.

Here are the instructions that are mandatory to follow to complete the return process online:-

  1. Tap the option “Start a Return” by entering using the link
  2. Fill up the form in the next step.
  3. Search the Orders section.
  4. Select Start a Return for requesting returns.
  5. Now, pick items that are to be returned.
  6. Next, print the shipping label that was availed to you.
  7. After that, carefully pack all the items.
  8. The tracking number will be available in the email inbox.
  9. Now, take the package to send back through the Mail option.

Returning to a Free People In-Store

If you prefer to return the item in person, locate the nearest Free People store. Bring the item along with the packaging, receipt, and any other required documentation mentioned in the return policy. Visit the store during the operating hours and proceed to the designated returns area. A store in charge will lead the way for you to complete the return procedure.

You are not required to fill up any form online to complete the return process at the store.

If you returned the item by mail, you can track its progress using the provided tracking number. This way, you can ensure that the return reaches Free People successfully. If you return the item to a store, inquire about any available return tracking or confirmation provided by the store.

Once Free People receive the returned item, they will process it according to their return policy. This typically involves inspecting the item and verifying its eligibility. After a successful return, Free People will issue a refund to the original mode of payment used for the purchase in 30 days. The refund process may take several business days to complete, so be patient. If you requested an exchange instead of a refund, Free People will ship the new item to you once the return is processed.

In case you acquired the gift from the webpage, a return is possible. But if purchased at the store, there are no returns for gift items.

  • Click on Order History using the online portal.
  • Print the prepaid label.
  • Type the order ID and postal code.
  • Choose the return reason.
  • After the product is received, the electronic gift card will be generated.

If you have any questions or concerns regarding the return, don’t hesitate to reach out to Free People’s customer service. They will be able to provide assistance and address any issues you may have encountered during the return process.

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