Food Lion Return Policy

Ever regretted buying groceries from Food Lion? It might be difficult to return the product once purchased. So, in this article, we will be backing you with the Return Policy on the products of Food Lion.

The company,
Food Lion is fully offline based as returns are available in-store. No online processing of orders is approved as per the return policy of Food Lion.

Here the company mainly deals with food and grocery items where returns are easily approved when in better condition.

Let’s have a look at the return policy of Food Lion in order to make a return request. This will also say that no time has been fixed for making a return request. All returns fall under the Terms and Conditions.

The returns will be scanned by experts and then offer their ultimate answer whether returns are available for return or not.

As mentioned in the return policy of Food Lion, returns are approved when the item fails to show that the product is eligible.

How to return items on Food Lion:

There is no online method to request a return and no exchange services for food items. As food is perishable and this is a major reason for Food Lion to not accept exchange for food items.

As mentioned in the return policy, the return of products is approved by the company. 

Below are the few steps that you need to follow in order to return the items in-store:-

  1. First and foremost, you need to return the item to your nearby store.
  2. Search for the location on the web by entering the name Food Lion.
  3. You are required to return the food right away because you won’t find any time mentioned for returns.
  4. The stuff should be returned in its original packaging.
  5. Most importantly, receipts need to be furnished at the time of returning the product. 
  6. The Authorized representative will inspect the product and after that return process will be approved.
  7. The items of Food Lion fall under the norms of the company.


This is also known as the double policy of money back. You will receive twice the amount compared to the amount of purchase after returning the following items.

  • Raw And items are packaged well.
  • Healthy Accents.
  • Home 360 products.
  • Nature’s Place.
  • Butcher’s Brand.
  • Taste Of Inspirations.
  • In-Store Baked Products.
  • Sealed Fresh Beef.
  • Food Lion Products.

Some items do not fall under eligibility for returns:-

A list of items that do not receive approval according to the Return Manifesto are categorized into two sections:

Alcohol and Tobacco:-

  • Can I return something to Food Lion without a receipt? The answer is No.
  • Countries such as Kentucky, Georgia, West Virginia, and Tennessee do not accept exchanges and returns.
  • You need to carry the product to the store you purchased it along with the receipt.
  • Unopened wine can be returned to Food Lion.

Baby Formula:-

  • No receipt is required to return baby products.
  • You can also exchange the item for the same product.
  • Providing the receipt to the representative will help to complete the process soon.
  • The products of WIC will possess other rules and regulations.

Items that are in Excluded Sections:-

  • If you receive a gift card you cannot return it to the store.
  • Prepaid Cards
  • Prepaid Phone Cards.
  • Postage Stamps.
  • Western Union Services.
  • Other Prepaid services.
  • Other Prepaid services.
  • Lottery Tickets.

What is the refund policy for Food Lion:

Points that you need to keep in mind to receive a refund once the return is approved. In order to get the refund here is the refund policy:

  • The food should be in good condition without touching the package.
  • The amount of refund will be the same to be credited to your account.
  • Items of babies have other policies.
  • You cannot change any of the points on the refund as stated in the Return Policy of Food Lion.

Exchange Policy

  • Similarly, the product for exchange should be in its original condition.
  • If the item to be exchanged is available then your return is accepted.
  • The exchange on baby items will be with the same product.
  • There will be no change in the policy as mentioned in the Food Lion return policy.

You can surely return the unopened wine to Food Lion from the store you purchase it. Make sure to carry the receipt along with the product. Food Lion accepts returns or exchanges of the shampoo product if you do not find the item satisfactory. 

You received a bad packaging food product, if you want to reach customer service give a call at – -1-800-210-9569 and state the issue you are facing. Also, try mailing at Food Lion Attn: Consumer Relations P.O. Box 1330 Salisbury, NC 28145-1330.

Leave a Reply

Your email address will not be published. Required fields are marked *