People usually like to make a purchase when there is a Return Policy whether the purchase made is online or at the store. You cannot be sure that the products you purchased would look the same after bringing them home. So if the store has Return Policy this would make customers way easier to return when they do not have the product anymore.
As a customer, you need to be aware of the policies on Return. On this page, we will be discussing the Return Policy of Club Monaco.
Learning that Club Monaco offers a return policy you might be eager to learn what it actually says.
What is the return policy for Club Monaco?
As per the policy, if you return an item within 30 days after the date of your purchase, the product will be eligible for a refund. But with conditions –
- The item must be returned unused, unwashed, and in its original condition to be eligible for Club Monaco’s return policy.
- You also need to have your original sales receipt on hand.
If the purchase is made at the store you can return the item to club Monaco as per Return Policy Canada.
Will the return to Club Monaco be free?
No, there are no complimentary returns on Club Monaco for online purchases. You can return it for free at a store if you’re prepared to go to the store to do it. The shipping charges incurred will be refunded to the customers. You will be charged $5 in postage if you utilize the Club Monaco prepaid label for the return. You may also decide not to use the label and mail the package by yourself. Then there won’t be a deduction.
How do I return a purchase made at Club Monaco?
Returning the purchased item is really not that difficult. Customers can return items to Club Monaco either in person or online.
There are two ways to return the purchased item:-
- Return to Club Monaco at the store
- Club Monaco Online Returns
Return to Club Monaco at a store:
Returning a product is a relatively simple process. You must visit Club Monaco at your location while keeping in mind all the requirements. As per the policy, receipts are to be carried along with and this even does the work faster. Return the item to its original state. After reviewing it, they will inform you of the eligibility of your return. The next step is to ask for an exchange or a refund.
Club Monaco Online Return:
If you bought products online, this would make your task quick as well as easier. But keep in mind that you can only ship back products made online. At any time during the day, you can start your return.
Here are the following easy steps involved you need to take in order to receive a return:-
- Enter into the Club Monaco account using credentials.
- Search for the order by clicking on the “locate order” option.
- The pre-paid return label that was prepared for you may now be printed.
- Next, attach the package with the label.
- Drop off the package at the USPS location that is closest to you.
The drop-off is free of charge, however, if the return is accepted, Club Monaco will reduce $5 as a return fee from the refund. After three days, you can track the order if you want to.
How can I return the Gift to Club Monaco?
You can indeed return the gift in accordance with the return policy of Club Monaco. You must submit the plea within 30 days of the original purchase date and be prepared to include the gift receipt with the return.
Items not refundable:-
The Club Monaco return policy has some restrictions to prevent abuse of the clause. You should ascertain whether your item qualifies for a return before submitting your request. The following is a list of goods that cannot be returned once they have been purchased.
- Bodysuits
- Mask
- Underwear
- Grooming Items
- Final Sale Items
What is Exchange Policy at Club Monaco
After the return has been approved, you can swap your product. According to the Club Monaco return policy, an exchange is only valid if it involves identical goods at the same price. Following that, you may switch to a new size or color. You will receive the exchange right away in the event of a retail return. You will get your stuff back if you make an online return within 14 working days.
Refund policy for Club Monaco
If you have adhered to the terms of the Club Monaco return policy, you will only be qualified for a refund. You will receive your refund using the same form of payment as when the item was originally purchased when the retailer has verified your return. Additionally, keep in mind that you won’t receive a complete refund. Original shipping fees for an online purchase will not be reimbursed.