Boohoo Returns

What is your expression when you try the Boohoo product but it does not fit at all or after waiting for days, only to see you receive a damaged product? Do not worry, this article will let you to return your Boohoo items.

What is the return policy Boohoo? 

Boohoo is a fashion shop in the U.K. that provides clothing for women in different sizes. If the product received is not the one you ordered you can return it to the store. You need to make a return request in 28 days and acquire a refund in full.

Exchanges are not offered in Boohoo purchases but returns are possible and then you can go for a new order.

Boohoo accepts the return if the items are in good condition. You cannot return items that are worn out, used, or damaged. If the labels are not attached and wore the shoes outdoors no item is subjected to return.

Faulty items can be returned by contacting the customer team in order to examine repair or replacement or for a refund. You can contact them through Whatsapp, Instagram, Email to customerservices@boohoo.com, or Twitter

To assure that Boohoo resolves the issue, you need to provide the following details so that the company takes up action quickly.

  • Your name in full
  • Order ID
  • Mention the product details with the code. The product info is available from the confirmation page you obtained during the purchase.
  • Photos that serve as evidence 
  • The portrayal of the damaged item.

What are the exceptions to the return policy at Boohoo 

The return policy here is quite rigid because the products are of delicate essence.

  • Pierced Jewelry:- The item is accepted when you have not yet used it or are in unopened condition.
  • Underwear & Swimwear:- In case you have removed the tags and also the hygienic label is removed, no return is accepted. If returned, the product will be shipped back to your address.
  • Accessories, beauty items, & fashion facemasks:- No returns for such items due to hygienic causes.

How can I return items to Boohoo Man? 

The only option to return the products is through the mail. You need to acquire the shipping label and attach it to the top of the box. 

The steps required to return the Boohoo items are as follows:-

  1. Repack the product in a waterproof, sealable, and nontransparent container.
  2. Next, move to the Boohoo Returns Portal. Login using the order ID and the last four numbers of the mobile number or Email ID.
  3. As you entered the portal, pick the product that you want to ship back.
  4. What is the reason for returning the product, mention it.
  5. Choose the return option. You can take print out the shipping label at home or visit the store to acquire a return label.
  6. Now, it’s time to ship the products through the mail. The returns through the Boohoo portal can be tracked and email updates can also be obtained digitally.

The returns at Boohoo are not free for United States residents as per Return Policy, an amount of $4 is to be paid as a shipping charge. Upon receiving the package, the company is concerned to inform you that the item is successfully delivered to the warehouse. You can track your returned item by using the Tracking Number attached to your email.

Once the package reached the destination, the inspection time might exceed to 14 working days and this would take longer days to get back your refunds. You will be updated about the processing of the refund.

Are Boohoo Returns Free

Yes, Boohoo returns are free. You need to utilize the shipping label available at the company’s portal. You can acquire a refund and also the shipping charges if cancel the agreement within 14 days from the purchase date.

The refunds are allowed in different manners:-

Cash:- This takes seven business days to credit to the bank statement.

Credit or Debit Card:- The refund money is credited to your card’s account in 7 days.

Voucher Card:- You might receive a Voucher code for Boohoo returns. Check them @boohoo.com for store credits or voucher codes.

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