BJ’s Return Policy

BJ value their customers’ satisfaction and wishes to be happy with their purchases. But if the product is not as per your consideration or fails to satisfy, opt for returning the items as mentioned under the return policy of BJ.

What is the Return Policy for BJ

BJ’s return policy is designed to be acceptable, convenient, and hassle-free. If you encounter yourself unsatisfied with an item you purchased from BJ, you can put up with the advantage of the return policy within a specified time period.

Let’s proceed to check what BJ states about Return Policy.


Normally, you have 30 days to return the item and mainly the item you purchased indicates your return period. BJ’s return policy on food items can be returned in one year period. So, it’s essential to inspect the specific product’s return time.

Original Condition:-

The item must be in its original condition, unaccustomed, and in its initial packaging. Include all accompaniments, manuals, and any other product that came with the box.


A valid proof of purchase, such as a receipt or order confirmation, is required to process the return. This helps to verify the acquisition date and the cost of the item.

Refund Method:-

If the return is authorized, you can obtain a refund in the same form of payment you utilized during the purchase.

BJ’s Wholesale Return Policy

BJ’s Bottle Return is an agenda at BJ’s Wholesale Club that motivates recycling and environmental obligation. Customers can return empty cans and bottles to participate in BJ’s stores and obtain a deposit refund for a container. This endeavor not only facilitates sustainability by decreasing waste but also furnishes a motivation for individuals to recycle and pitch into a cleaner environment. It’s an incredible way to help recycling actions while purchasing at the Wholesale Club of BJ.

If the Electronics as per the return policy is damaged at delivery you can return it 14 days from the purchase date. Items include such as TV, Tablets, and Laptops.

Items if still in the unopened state such as Washers, DVDs, Refrigerators, Dryers, Video Games, and Computer Software need to make a return request within 30 days.

Some products like Home Theater Computers and Electronic Readers follow the 90-day return window.

BJ Mattress also follows 30 days return period as cited in the return policy.


Certain items might not be non-returnable for reasons like hygiene or safety, such as personal care products, perishable goods, and unlocked software. Also, some electronics or appliances may be subjected to pay for restocking.

Gift Returns:-

If you received an item as a gift and want to return it, you can follow the standard return procedure. The refund will be issued to the original mode of payment, or obtain a gift card for the equivalent amount.

What Are the BJ Return Method?

According to the return policy, BJ offers three methods for customers to make the return possible.

You can return products both in-store and online. For online returns, you might have the choice to mail back the article or drop it off at the BJ location. Call the customer executive over the phone to ask for the return.

Return request over the Call at BJ

Dial 844-700-TIRE to connect to customer care on the phone. Wait for the call to answer, after that provide your account details and what is the reason that you are currently facing. This option is a lengthy one and might take much time to resolve your query.

Claiming the Return Online

You dial the number but still waiting for the query to resolve then opt to Online mode in order to talk with customer support.

  • Go to the account and tap the Login button.
  • Select the product to be returned.
  • Tap on Manage Orders.
  • Next, choose Order Details.
  • Select the Return Order tab and tick the box just near the product name.
  • Mention the reason and tap on Submit. A shipping label will be initiated. Take a printout and paste it on the box.
  • Now take the package to the courier and do the processing.

Return BJ item at the Store

Search for the local store that approves BJ returns. In order to be qualified for return items need to be in good form with tags attached. Ensure you have a membership for online as well as offline returns otherwise, returns will not be accepted in store.

In some cases, you might misplace the receipt failing to furnish the store during the return process. In such situations download the receipt online or get a duplicate one if you wish to return items at BJ without a receipt.

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